FruitBugCrochet.com is here to help with all your crochet questions. Below are answers to our most common inquiries. If your question isn’t covered, contact Emma Croft at contact@fruitbugcrochet.com or +1 207 8244154.
What types of products do you offer?
We specialize in digital crochet patterns, PDF templates, planners, and printable designs. All items are delivered as instant downloads—no physical shipping required. You can print at home or use on tablets/apps like GoodNotes.
How do I download my digital purchase?
After payment confirmation, you’ll receive a download link via email. Files work on computers, phones, or tablets. Save them securely and print as needed. Check your spam folder if the email doesn’t arrive.
What is your refund policy for digital items?
Digital products like PDF patterns are non-refundable once downloaded, as access is immediate. If you haven’t downloaded and contact us within 24 hours, we may review exceptions. See our full Refund Policy for details.
Can I resell or share your patterns?
Patterns are for personal use only. Commercial resale, sharing files, or creating products for sale is prohibited. Contact us for licensing options if needed.
What file formats do you use?
Files come as high-quality PDFs, optimized for printing and digital use. They work with standard PDF readers and crafting apps. No special software required.
How do I contact customer support?
Email contact@fruitbugcrochet.com or call +1 207 8244154. Response time is typically within 24-48 hours. We’re a small team dedicated to helping you craft successfully.
Are your patterns beginner-friendly?
Yes! Patterns range from beginner basics to advanced designs, with clear photos, step-by-step instructions, and video links where available. Skill levels are marked on each listing.